WhatsApp's head of operations, Will Cathcart, promised the firm would "learn and grow" from Monday's disruptions. While investigations are ongoing, Facebook said it "believes the root cause of the outage was a faulty configuration change." Full service resumed on WhatsApp Facebook: User data not compromisedįacebook Inc said there was no evidence that user data was compromised as a result of the outage. Sorry for the disruption today - I know how much you rely on our services to stay connected with the people you care about," he posted. Zuckerberg offered no explanation for what had happened, merely saying: "Facebook, Instagram, WhatsApp and Messenger are coming back online now. Mark Zuckerberg commented on his company’s global outage, in a Facebook post on his restored site.
To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video Zuckerberg apologizes